1. What type of hair does Rare Strands offer?
We offer 100% raw and virgin hair sourced from trusted suppliers. Our hair is never mixed or processed, ensuring long-lasting quality, softness, and natural movement.
2. How long does the hair last?
With proper care, Rare Strands extensions and wigs can last 3–5 years or longer. Longevity depends on how often the hair is worn, styled, and maintained.
3. Can the hair be colored or bleached?
Yes. Our hair can be professionally colored, lifted, or toned. We recommend having all chemical services done by a licensed stylist to maintain the hair’s health and integrity.
4. How long is processing and shipping?
Please allow 1–3 business days for processing before shipping.
U.S. orders typically arrive within 3–5 business days, and international orders within 7–10 business days, depending on customs.
5. Can I return or exchange my order?
Due to hygiene and safety regulations, all sales are final. If you receive an incorrect or defective item, contact us within 48 hours of delivery for assistance.
